Bolt Internet gives new meaning to slooooooo-mo

It’s been fun. Not.
It’s been real. A real pain in the ass.

Bolt Internet’s been bad.

Bad speeds averaging 0.81 megabits per second. Maxing out at 1.01 Mbps.

For context, say you’ve wanna download 100 pics.
At 50 Mbps, it’d take 56 seconds.
At 15 Mbps, 2 minutes 20 seconds
At 1.5 Mbps, 22 minutes.

At Bolt speeds of 0.81 or .90 or 1.00, well, who has the time — or patience — to sit around waitin’?

This morning, 4 o’clock, was Bolt at its best being bad.

First, 2-minute youtube clips stop loading. Or buffering so terribly badly as to be useless.

Then normal Web pages stop loading. None graphic-intensive, mind you, just your everyday page.

So I bop over to speedtest.net. Wait wait wait for the site to load. Run a speed test. Wait wait wait as the page hangs.

Finally the results:

ping: 199 ms
download: 0.15 Mbps
upload: 0.42

That is baaad. Pathetic. Even for Bolt, which at its best limps along around:

ping: 23 ms
download: 1.00
upload: 0.25

Unable to get a damn page loaded, I shut the iPad and call it a night. I’d like to hear Bolt’s explanation. Because one of the favorite bs lines they feed the building manager is heavy internal traffic bogs down the system.

We’re a group of 19. Of those, some, fed up by the Bolt crawl, got their own Internet service. Others aren’t home or aren’t online. In reality, at peak times, there’s maybe five residents accessing the service. Yet Bolt continuously insists that “heavy traffic” is slowing the system.

Were that true, then what is everyone — all 19 — doing up at 4 a.m. surfing?!?! Because according to Bolt, that traffic’s the reason the service is so slow!!

I’ve given up the fight. By that, I mean the fight for honesty, fairness and truth-telling. Bolt is royally screwing my manager and his boss, charging some $75 a month for at 1.00 Mbps at best.

They’ll tell ya you’re getting 15. Their office equipment tells ’em so. If that be so, then come pay a visit and check out the fucking equipment! Prob’ly built of the same material of Fred Flintstone’s tires!

I’ve been doing beaucoup research, taking notes and recording speed tests at all times of day and night every day for the manager, who can take those records, those numbers, that evidence and take Bolt to task. He’s got a solid case.

Were it my call, I’d be dumping Bolt. Not only do the numbers not lie but the continuous stream of BS, excuses and sheer shoddiness is reason alone to bail. But then, I hold companies accountable and most don’t, which is why the baddies survive and thrive.

I’ve done my part on behalf of the manager and residents, who remark and complain about the slow speeds and unreliability. My work is completed. I fear Bolt’s going nowhere fast outta this building. {That’s an understatement!}

As of tomorrow, I’m bailing. Joining the residents who got their own Internet. Had to think long and hard for the added expense, weigh the cost benefits and decided it’s worth having basic Internet functionality and reliability and alleviation of stress.

And more importantly to be free of this headache, crap service and the BS stream. My standards and personal codes simply do not allow me to concede such poor service (0.15 Mbps, REALLY, Bolt?!) Not without a fight. And not without concerted efforts to resolve problems and improve matters (which I’ve made).

And not when there are other options. Fortunately there are. Cable One, here I come. Hasta mañana.

Advertisements

Talk to Me

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s